With many banks offering fraud alerts for credit and debit cards, It can be easy to fall for fake versions. The Better Business Bureau of Asheville and Western North Carolina warns to watch out for automated phone calls or text messages that claim your cards has been deactivated. It’s really an attempt to get you to share your banking and personal information.
The scam works by getting a call or text alerting you that your credit or debit card has been deactivated. Reactivating your card is easy you just need to call customer service number and confirm some information. When you dial the number it instructs you to enter your 16 digit credit card number. Better Business Bureau warns not to do it because it’s a scam. Some ways to spot this scam are to call your bank and check their website. Find the phone number from your bank’s website, never use the number that has been text to you. Ignore instructions that tell you to reply STOP or NO to unsubscribe from future texts. This is often a ploy for scammers to confirm they have a real working number. Forward texts to 7726. This service alerts your cell phone provider to block future texts from this number. Be familiar with your banks communications methods. Did you sign up for text messaging alerts? Be aware of how your bank communicates with you because anything out of the ordinary could be a scam